- About tracking number update:
- If your tracking number is no logistics information, as thousands of parcels sent to foreign countries, logistics companies did not update logistics information, please contact us the first time, Please kindly do not directly open the dispute. We are the first time for you to solve!
About Shipment:Generally we ship the package via the AliExpress Standard Shipping.The AliExpress Standard Shipping is official shipping way suggested by aliexpress.If you want the faster shipping way, you can choose the DHL while you make the order.
- If your logistics information arrives at the local post office:
- If the local post office does hasn't contact you, please contact your local post office as soon as possible to get your package. Otherwise, overtime receipt of parcels, the local post office will return your parcel, the consequences of self-responsibility.
- Protection time:
- When we have finished time of shipment, if the product protection period running out, please extend the product protection period by yourself or contact us, Please kindly don't open the dispute directly